As part of our regulatory requirements, BlackBull Markets must verify your residential address before we can approve your account.
If you’re opening an individual, joint, company, or trust account — and regardless of your country — you can complete address verification by uploading a supported document through the Secure Client Area.
This is the standard method for address verification, and is available to all clients.
What you need to upload #
You must provide a document that:
- Shows your full name and residential address
- Is dated within the last 3 months
- Is clear and legible, without cropping or blurring
Accepted documents include:
- Bank statements
- Utility bills (electricity, water, gas, internet)
- Government letters (e.g. IRD, tax authority, electoral roll)
- Tenancy agreements
- Council rates notices
File formats accepted: PDF, JPG, or PNG
How to complete manual verification #
- In the Secure Client Area, choose Manual Upload under Address Verification
- Select your document and upload it
- Complete a quick selfie check if prompted
- Submit your application
Our team will review your submission, typically within one business day.
Once approved, your BlackBull Markets application can proceed.
If you’re a New Zealand resident, you may also have the option to use Akahu Express Verification — a secure, instant method that verifies your details directly through your bank.
Need help? Contact our support team at support@blackbull.com or via live chat.