How do you retrieve a forgotten password?

Updated on October 13, 2023

If you are facing difficulty signing into the Secure Client Area, you may have forgotten your password. 


To retrieve a forgotten password, please click “Forgot password?”


Enter your email address and then click ‘RESET PASSWORD’. 


Please check your email inbox for a password reset link. 


Click “Set new password” in the email to set a new password. Follow the instructions to set your new password. 

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